Almost every day there is a fresh advert on the tv for PPI reclaim companies encouraging you to sign up with them so that they can help you to make your claim. For instance Owl Claims in their advert claim an average refund of £2750, no upfront charges, a friendly call centre and that you don’t even need to dig out your old paperwork! [edit – the Owl Claims website – owlclaims.co.uk no longer seems to be active]. These reclaim companies are all regulated by the Ministry of Justice and if you have a complaint about how your case was handled by them then you can complain direct to the Ministry of Justice
One thing that PPI reclaim handlers should not do is cold call. If you get an unsolicited phone call or visit from a representative of a claims handling company, you would be best advised to not sign up with them. If they are willing to break the rules on cold calling then it is likely that they will not be very diligent in handling your claim in a professional or competent manner.
Always ensure that you are entirely happy with the company that you sign up with that they are acting professionally and that you are clear on any charges or other fees.